moliLegal Notice

moli operates as an online gaming and sportsbook platform available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Access to moli is restricted based on your location, and you are responsible for verifying that your use complies with the laws of your own jurisdiction.

This legal notice outlines our service availability, account eligibility, user responsibilities, and key policies. It is intended to ensure transparency about how we operate and to clarify what users should expect when they interact with moli. We encourage you to read this notice in full before opening an account.

If you have legal questions or concerns about moli, contact our team through the details provided below.

Service Availability and Jurisdiction

Geographic Restrictions on moli

moli services are available only in jurisdictions where online gaming and sportsbook operations are legal and permitted. We do not actively market, promote, or accept users from jurisdictions where online wagering is prohibited by law. If you are accessing moli from Jakarta, Surabaya, Bandung, Medan, Semarang, or other regions, you are responsible for confirming that your local law permits your participation.

We reserve the right to restrict access from any jurisdiction at any time, with or without notice. If we discover that you are accessing moli from a prohibited jurisdiction, we may suspend or terminate your account and forfeit any balance. Your access to moli is a privilege, not a right, and it is conditional on compliance with applicable law.

User Responsibility for Legal Compliance

Users are solely responsible for verifying that access to and use of moli comply with their own jurisdiction's laws. moli does not provide legal advice, and we cannot advise you on whether gambling is legal in your region. It is your obligation to research your local laws before opening an account or placing bets.

By opening an account on moli, you represent and warrant that: (a) you are of legal age in your jurisdiction, (b) your access complies with all applicable laws, and (c) you are not a resident of a jurisdiction where moli services are prohibited. If either of these conditions ceases to be true, you must close your account immediately and stop using moli.

Legal notice: We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account Eligibility Requirements

To open an account on moli, you must meet the following eligibility criteria: You must be of legal age (typically 18 or older, depending on your jurisdiction). You must not be located in or a resident of a jurisdiction where moli services are restricted. You must not have any previous moli accounts that have been closed or suspended. You must provide accurate personal information during registration. Creating false or misleading accounts violates our terms and may result in permanent suspension.

We conduct Know Your Customer (KYC) verification before allowing withdrawals. This involves submitting government-issued ID, proof of address, and a selfie. If your identity cannot be verified, or if we discover you have provided false information, your account may be closed and your balance forfeited.

No License or Endorsement by Specific Countries

moli does not claim to be licensed or regulated by any specific country's gaming authority. We do not hold a gaming license from Indonesia, Singapore, Malaysia, or any other jurisdiction. Our operations are subject to the laws of our registered jurisdiction, not the laws of user locations. If your country requires online gaming operators to hold a local license, moli does not meet that requirement, and you should not use our services.

We do not display claims such as "Licensed in Indonesia," "Approved by [country]," or "Official operator of [league or event]" because these would be false and misleading. moli is an independent platform that operates where our service model is legally permissible.

moli Data Protection and Policy References

Data Protection and Privacy

We at moli collect and process personal data (name, email, identity documents, payment information, account activity) to operate the platform and comply with legal obligations. We use industry-standard encryption and secure storage to protect your data. We do not sell your personal information to third parties. However, we may share data with payment processors, identity verification services, and law enforcement agencies where required by law.

For detailed information about how we collect, use, store, and protect your data, see our privacy policyYou have the right to request access to your personal data, correct inaccuracies, and request deletion in certain circumstances. To exercise these rights, contact our support team.

Account Terms and Service Agreement

When you open an account on moli, you agree to our full terms and conditionsThese terms cover account opening, deposits and withdrawals, game rules, bonus conditions, dispute resolution, and liability limitations. You must read and accept these terms before registering. If you do not agree with any part of the terms, you should not open an account.

Our terms include important provisions such as wagering requirements for bonuses, maximum cashout limits, game contribution rates, and account suspension or termination rights. Violations of our terms may result in account closure and forfeiture of your balance.

Payment Methods and Financial Services

moli accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). These are payment facilitators, not moli's financial partners. moli does not hold a banking license and does not manage your funds directly. Payment processors hold your funds and transfer them to your account. Your balance on moli is a record of your transactions with us, not a bank account.

Deposits are non-refundable once credited to your moli account, except in cases of clear error or where required by law. Withdrawals are processed to the same payment method you used to deposit. If you wish to change your payment method or have concerns about a transaction, contact our support team.

Game Fairness and Dispute Resolution

Our live-dealer games use real dealers and equipment with no hidden algorithms. Our slot games use certified random number generators (RNG). Sportsbook odds are set by our pricing team and settled based on official results. We do not control game outcomes or results.

If you have a dispute with moli regarding a game result, payment, or account issue, contact our support team through the in-app help menu. We investigate disputes and respond during business hours. For unresolved disputes, we may offer binding arbitration as an alternative to court proceedings. Details on dispute resolution are in our terms and conditions

Note: moli operates 24/7, but our support team responds during standard business hours. During major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may be longer.

Contact Information for Legal Inquiries

If you have legal questions, concerns, or wish to make a formal complaint about moli, you may contact our legal team through the following methods:

  • In-app support: Use the help menu in your moli account to submit a formal inquiry.
  • Email: Send legal inquiries to the email address listed in your account settings.
  • Mailing address: Our registered office address is provided in your account terms and conditions.

Please allow five to ten business days for a response to legal inquiries. Include your account details, a clear description of your concern, and any supporting documentation.

Updates to This Legal Notice

We may update this legal notice at any time to reflect changes in law, our operations, or other circumstances. We will notify you of material changes via email or in-app notification. Your continued use of moli after notification constitutes acceptance of the updated legal notice. If you disagree with any changes, you should close your account and stop using moli.

Summary and Responsibilities

In summary, moli services are available only where local law permits. You are responsible for verifying compliance with your own jurisdiction's laws. We do not hold a gaming license in any specific country, and we do not operate under a specific country's gaming authority. We protect your data using industry-standard practices and provide dispute resolution mechanisms. For full details, see our terms and conditions and privacy policy

If you proceed to use moli, you acknowledge that you have read this legal notice, understand the restrictions and responsibilities outlined, and agree to comply with all applicable laws and our policies.

moli legal team
Legal and compliance administrator

This legal notice is effective as of its publication date. We recommend reviewing it periodically, especially if you are in a region with changing gaming regulations. Contact us if you have questions about your jurisdiction's laws or moli's compliance.